Corporate

Customer Clarification Text

REGARDING THE PROTECTION OF PERSONAL DATA
CUSTOMER LIGHTING TEXT
Data Controller; Işıksan Automotive Industry. ve Tic. Ltd. Sti. (Address: Sancaktepe Mah. Millet Cad. No:36-2 Çantaköy, 34580 Istanbul isiksanotomotiv@hs01.kep.tr Mersis: 0468004184500011 info@isiksan.com isiksan.com), the Law on Protection of Personal Data No. 6698 (hereinafter). This illumination text has been prepared and announced in order to inform our customers about the procedures and principles to be followed in the protection of their personal data in their relations with our institution, pursuant to the Communiqué on the Procedures and Principles to be Complied with in the Fulfillment of the Clarification Obligation. .
KVKK article 10; “During the acquisition of personal data, the data controller or the person authorized by it; It is obliged to inform about the identity of the data controller and its representative, if any, for what purpose the personal data will be processed, to whom and for what purpose the processed personal data can be transferred, the method and legal reason for collecting personal data, and other rights listed in Article 11.
BASIC DEFINITIONS IN THE LAW
Personal Data: Any information relating to an identified or identifiable natural person.
Processing of Personal Data: Obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system, It is all kinds of operations performed on data such as classification or prevention of use.
Data Controller: It is the natural and legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system. Within the scope of this text, the data controller Sancaktepe Mah. Millet Cad. Işıksan Otomotiv San. ve Tic. Ltd. Sti. is.
Data registration system (VERBIS): It is the registration system in which personal data is processed and structured according to certain criteria.
Explicit Consent: Consent about a specific subject, based on information and expressed with free will.
Board: Refers to the Personal Data Protection Board.

PERSONAL DATA REGARDING CUSTOMERS
Our institution can process personal data of customers in line with the purposes and processing conditions specified in this text. The personal data subject to processing are as follows:
a. Identity Data
Name, surname, parents' name, date of birth, T.R. ID No, gender, marital status, identity card serial-sequence no, nationality information, passport information, duty and title information.
b. Contact Data
Telephone number, e-mail address, address information, internal company contact information (company phone number, extension phone number, corporate e-mail address, registered e-mail address).
NS. Financial Data
Bank IBAN number, fee and details, debt information.
D. Visual and Audio Data
Photographs of real people, camera recordings.
to. Other Data
Invoice-Note-Check Information, Order Information, shopping history information, ip address information, website entry-exit records, handwriting and signature, request-complaint information.

IŞIKSAN AUTOMOTIVE IND. VE TİC. LTD. ŞTİ'S PURPOSE OF PROCESSING PERSONAL DATA
Within the scope of Article 10 of KVKK and Article 5 of the Communiqué, personal data of customers can be processed in accordance with the processing conditions specified in Article 4 of KVKK:
Depending on the service contract; fulfillment of service obligations,
Ensuring the legal and commercial security of people who have a relationship with our institution,
To inform about the changes that may occur in the terms of service,
Resolving customer complaints and processing data access or correction requests,
Arranging all records and documents that will be the basis for the transaction in electronic (internet / mobile etc.) or paper media,
Execution of contract processes within the scope of the Code of Obligations, the Commercial Code and all other legislation,
Execution of contract processes, execution of sponsorship activities,
Fulfilling legal obligations and exercising the rights arising from the current legislation,
Providing information to authorized persons, institutions and organizations
Execution of emergency management processes
Conducting communication activities
Execution of accounting and financial affairs
Organization and event management
Execution of information security processes
Execution of storage and archive activities
Ensuring physical space security
METHOD AND LEGAL REASON FOR PERSONAL DATA COLLECTION
Personal data may be obtained directly from the person concerned, third parties and legal authorities during the establishment of legal relations. In this context, we can communicate with our Company through tools such as contracts, e-mail, and application forms. 

Personal data is collected verbally, in writing or electronically through the written or oral communication channels.
Pursuant to the provision in Article 5 of the KVKK, personal data cannot be processed without the explicit consent of the person concerned. The law, as an exception, has specified cases where explicit consent is not required. Provided that there is a clear provision in the law and it is directly related to the establishment or performance of a contract, it is necessary to process the personal data of the parties to the contract, it is necessary for the company to fulfill its legal obligations, It has been made public by the data subject itself, Data for the establishment, exercise or protection of a right Personal data may be processed by our company without seeking explicit consent, provided that the processing is compulsory, provided that it does not harm the fundamental rights and freedoms of the data subject, and if data processing is necessary for the legitimate interests of the data controller.
Işıksan Automotive Industry. ve Tic. Ltd. Şti. to continue its activities, within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK, and in line with the principles and procedures stipulated by other relevant legislation, in order to fulfill the legal obligations and to achieve the purposes specified in this Clarification Text. processed for reasons.

TO WHOM AND FOR WHAT PURPOSES PERSONAL DATA MAY BE TRANSFERRED
Provided that sufficient and effective measures are taken in accordance with the security and confidentiality principles set in the legislation in order to ensure the realization of the personal data of the customers, the data transfer and processing conditions specified in Articles 8 and 9 of the Law and the purposes listed above; With suppliers, shareholders, authorized dealers, private legal persons from whom services are received (in matters such as audit, event and organization, law, etc.), independent audit institutions, financial institutions, domestic and foreign business partners, especially direct and indirect affiliates, at home and abroad. It can be shared and transferred with companies that receive storage, archiving, information technology support (server, hosting, program, cloud computing), legally authorized public institutions.
PERSONAL DATA STORAGE PERIOD
In accordance with the provisions of the KVKK, your personal data processed for the purposes specified in this "Information Text on the Processing of Personal Data" disappears when the purpose that requires processing according to Article 7/f.1. When the expiration period expires, your personal data will be deleted, destroyed or anonymized and continued to be used by us in accordance with the Personal Data Retention and Disposal Policy.

RIGHTS OF THE RELATED PERSON
The person concerned, To learn whether his personal data is processed, To request information if his personal data has been processed, To learn the purpose of processing personal data and whether they are used in accordance with its purpose, To know the third parties to whom personal data is transferred in the country or abroad, In case of incomplete or incorrect processing of personal data to request their correction, to request the deletion or destruction of personal data in the event that the reasons requiring its processing have disappeared, although they have been processed in accordance with the provisions of the KVKK and other relevant laws, Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems, In case of incurring damage due to unlawful processing of personal data, requesting the compensation of the damage. has the right to lep.
EXCEPTIONS TO THE RIGHT OF APPLICATION
Pursuant to the 28/2 provision of the KVKK, the persons concerned will not be able to benefit from the rights specified in Article 11 of the KVKK, except for the right to demand the compensation of the damage in the following cases.
Personal data processing is necessary for the prevention of crime or for criminal investigation,
Processing of personal data made public by the person concerned.

APPLICATION METHOD AND FORM
The person concerned will be able to make their applications regarding the rights listed above in accordance with the application procedures stipulated in the Communiqué on Application Procedures and Principles to the Data Controller.
Requests within the scope of the rights enumerated in Article 11 of the Law on the Protection of Personal Data No. 6698, in accordance with Article 13 of the KVKK and Article 5 of the Communiqué on the Procedures and Principles of Application to the Data Controller, at https://isiksan.com/tr/kurumsal/kvkk. By filling out the form, you can apply by one of the methods described below.
Applications submitted to the Company will be answered within 30 days from the date the request reaches the Company, depending on the nature of the request, in accordance with Article 13/2 of the KVKK. Responses to the application must be submitted in written form in accordance with Article 13 of the KVKK. 

It will be sent to the applicant electronically.


APPLICATION METHOD
ADDRESS TO APPLY
INFORMATION TO BE INCLUDED IN THE APPLICATION
1. Written Application
Personal application with wet signature or via Notary Public
Sancaktepe Mah. Millet Cad. No:36-2 Cantakoy, 34580 Istanbul
"Information Request Under the Personal Data Protection Law" will be written on the envelope/notification.
2. With a Registered Electronic Mail (KEP) address
With a Registered Electronic Mail (KEP) address
isiksanotomotiv@hs01.kep.tr
"Personal Data Protection Law Information Request" will be written in the subject part of the e-mail.
3. Application with the e-mail address found in the company system
By using the e-mail address registered in Işıksan Automotive system,
info@isiksan.com
"Personal Data Protection Law Information Request" will be written in the subject part of the e-mail.
4. Application with an e-mail address not found in the company system
By using an e-mail address that does not exist in Işıksan Automotive system, including mobile signature/e-signature
info@isiksan.com
"Personal Data Protection Law Information Request" will be written in the subject part of the e-mail.

If the request is accepted or rejected by explaining the reason, the response will be notified to the requester electronically or in writing. If the request in the application is accepted, the necessary action will be taken by our company without delay.
COMMUNIQUÉ ON THE PROCEDURES AND PRINCIPLES OF APPLICATION TO DATA SPEAKER MD. 7
FEE: In case of a written response to the application, no fee will be charged for up to 10 pages, and a processing fee of 1 Turkish Lira may be charged for each page over 10 pages. If the response to the application is given in a recording medium such as CD or flash memory, a fee may be charged in the amount of the cost of the recording medium.

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